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I use different tools to manage my online store. Which process do you want to automate? I used to have a problem with placing orders, but I bought this extension https://www.mageworx.com/magento-2-custom-order-number.html and it really helped me greatly simplify this process. I’m not afraid to duplicate the order number for two customers and to control at what stage it’s much easier to be in place. This helps to avoid mistakes, as a result I spend less time, and my customers are more satisfied with the service.
 
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