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Discussion Starter · #1 ·
Sorry for the long rant, but I had to let you guys know this.

One night during mid February, I received an alleged email from ebay that stated they were aware of my recent password change. I became concerned because I had NOT ever changed my ebay user password since the time I had joined. So I checked the ebay web site to search for my user name and check if someone was using my ID to bid on any items. At first, I was relieved because I found nothing. Then I searched for the possibility of someone selling items (which I have never done). And YES …..there was a bogus auction running a for a 1969 Camaro. A cyber thief was now using my ebay user ID. I reported this ID theft issue to ebay immediately. It was terribly obvious that there is NO way to stop this type of criminal activity, even while you are watching it right before your eyes. Man, I WAS pizzzzed! I even angrily emailed the alleged seller, but (no surprise) he did not reply back to me. :xZ!o:
A few hours after I reported this incident, ebay sent me this typical automated reply stating that they would investigate this claim and thanked me for my efforts to report this incident.
“We have ended the following listing(s) on your account as they appear to have been listed by a third party without your authorization: 4613305554 Chevrolet: Camaro” :OMG:

The very next day that bogus ebay car ad was finally taken down. I thought this indeed would be the end of it. I was very WRONG! It's been over a month later, ebay is sending me weekly bills. I have tried numerous times to contact someone within this huge faceless ebay machine, but they have chosen to ignore my correspondence to set the record straight. So, I've decided to write ebay a letter via snail mail. I was thinking that this could be the final solution. Here's where it seems to get worse. My wife went to our lawyer this morning. (He also does our taxes.) When she informed him of this ebay episode, he took a much more grim view of the whole affair. He says that he thinks that this is a serious breach of security. He told her to tell me to do the following immediately.
(1) Go to the police station and file a police report. Tell them about the ebay fraud auction using your ID and ask them what is the normal course of action, if any.
(2) Get your credit report. Someone out there may be utilizing the information that was hacked. If that is happening, time becomes a factor. If this is allowed to go unchecked, I will be responsible for making payment for thief’s wild spending binges. :helpsmilie:
While I was at the police station today, I had asked to speak to someone who was familiar with this type of ID theft. The designated web cop walked over to a desk and then we both sat down to discuss the details. He told me that these types of web crimes are getting so common that the FBI won't even bother chasing the criminals unless they steal over a million dollars. These cyber crimes have already become too overwhelming for that large agency to handle. The crooks are hip to this and that's why they continue unfettered to break the law. It's too easy. A growing number smart azz cyber crooks seem to be getting away with stealing millions from innocent victims than there are getting caught. :nana:

So here is where I sit. My lawyer said that more than likely I’ll have to fight ebay on the selling fees that they are now systematically sending me twice a week. I’m sending them a snail mail with a copy of today’s police report. I haven’t seen the automated ebay machine making attempts to correct this matter. They won't acknowledge my emails, so I’m hoping for some type of reply with this snail mail contact. Who knows? :headshake:
Ebay has built in so many walls, that it is impossible to resolve matters of theft through normal emails. Ebay does not care about their members. They have become too large and extremely unsafe. Their current enormous complexity inadvertently places them directly in bed with the cyber crooks. And there ain’t a **** thing you can do about it. :banghead:

If you choose to shop on ebay, please BEWARE folks!
 

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:punch: :banghead: :nunchuk: :xZ!o: :helpsmilie: That really sucks. How do they steal an ebay acct? I thought it was more secure than that.
 

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I am sorry that this has happened to you.

Ebay isn't all bad. I've been on since the inception.. **** happens everywhere..

What totally sucks is that you can't call ebay. :(


I have a friend that's close to the people that own and operate ebay.. I will fwd this over to them and see if anything can be expedited.
 

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Discussion Starter · #5 ·
I am sorry that this has happened to you.

Ebay isn't all bad. I've been on since the inception.. **** happens everywhere..

What totally sucks is that you can't call ebay. :(
I have a friend that's close to the people that own and operate ebay.. I will fwd this over to them and see if anything can be expedited.
Thanks guys. I really appreciate all of your thoughtful concerns. Yes, I know these things happen. However, it's happening at an alarming rate. Ebay is well aware of these episodes, but they choose to turn a blind eye towards it. Hey, they're making plenty of dough. If anything, I hope this will make some others more cautious. You don't need this type of event to happen to you. Good guys don't deserve this aggravation, especially if you can prevent it. :headshake:

Again thanks for your help in this matter. :wavey:
 

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Thanks guys. I really appreciate all of your thoughtful concerns. Yes, I know these things happen. However, it's happening at an alarming rate. Ebay is well aware of these episodes, but they choose to turn a blind eye towards it. Hey, they're making plenty of dough. If anything, I hope this will make some others more cautious. You don't need this type of event to happen to you. Good guys don't deserve this aggravation, especially if you can prevent it. :headshake:

Again thanks for your help in this matter. :wavey:


It's cool man.. I feel for you. I just don't think ebay is to blame.. I suppose it's one of those " if you are not part of the solution you are part of the problem" things. Ebay is great.. it's the dumbasses around the globe that screw everything up for people.

(or maybe it's if you're not part of the cure, you're part of the desease?)

**** man.. I'm an ebay *****.. Just got to pick the clean ones. :) (not implying you didn't)

Good luck, whatever I can do , i will.
 

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Discussion Starter · #7 ·
It's cool man.. I feel for you. I just don't think ebay is to blame.. I suppose it's one of those " if you are not part of the solution you are part of the problem" things. Ebay is great.. it's the dumbasses around the globe that screw everything up for people.

**** man.. I'm an ebay *****.. Just got to pick the clean ones. :) (not implying you didn't)

Good luck, whatever I can do , i will.
The part of this mess that I do blame eBay for is their total lack of concern for these types of crimes to occur in their so-called community. In this case, once it was established that an anonymous 3rd party had accessed my account, regardless of how it happened, they should have:
(1). reacted immediately to eliminate the bogus auction [not wait 24 hours + later]
(2). maintain for their records as well as mine that this was a blatant breach of security and therefore was null/void and not legitimate. [not continue to send a valuable member bills with interest while ignoring the email correspondence that clearly proves otherwise]

That my friend, is where the little guy MUST draw the line. Should I just pay them for whatever they think they are owed from some thief? At this juncture, I think not. ............or I should say, I truly hope not.

If you know of a fairly sound method of contact, I'm all ears. Thanks so much for your sincere concerns. I will keep all of you informed as this trail gets deeper. And it is.

BTW: I finally discovered where the perpetrator stole those Camaro car photos from. That is yet another story that is unfolding. However, maybe the owner of the original pics and the criminal that posted the identical images appearing with my user ID are one and the SAME! :xZ!o:
 

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Like you said, ebay is making money and doesn't care or have the time to care.

Keep :shoot:
 

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That my friend, is where the little guy MUST draw the line. Should I just pay them for whatever they think they are owed from some thief? At this juncture, I think not. ............or I should say, I truly hope not.


I agree. And no, you shouldn't pay. Why would you?

We all deal with ****, keep shoveling. Just don't get covered with it.


When I had to deal with ebay.. Both the tech and myself kept records and logs of the situation. And acted fast and accordingly. It was resolved within a few business days.
 

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Discussion Starter · #11 ·
Thanks to all the 350Z buddies for their friendly help, coupled with some good solid advice, it appears that this ebay ID Theft issue has finally drawn to a successful conclusion.

To simplify this: After I wrote my final email that also included the police report, something wonderful happened. I was contacted within an hour. I’m very happy to say, that this weekend ebay finally acknowledged the problem and apologized for the slowness in their reaction time. The actual joy came when I was also able to witness the magical disappearance of the said growing fee charges that the chicken sh!t thief had racked up. It was truly a beautiful sight to behold. Simply Beautiful! :irock:

I really appreciate all the thoughtful (and quite humorous) emails that I received from various Z buddies. :wavey:

Again, thanks Much Guys, for all your sincere concerns! :yourock:

And………..be careful when you do business on the internet. :cheers:
 

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i'm glad everythign worked out. if it ever happens in the future....you can just call them and call them and call them. here are the executives. :) (but, you could probably just call the main number and get transferred to the right department)

eBay inc.

2145 Hamilton Avenue
San Jose, CA 95125
United States

Tel: 1-408-376-7400
Fax: 1-408-369-4855

board of directors:

Pierre M Omidyar - Chairman of the Board
Margaret C Whitman - President, Chief Executive Officer and Director
Fred D Anderson, Jr. - Director
Edward W Barnholt - Director
Philippe Bourguignon - Director
Scott D Cook - Director
William C Ford - Director
Robert C Kagle - Director
Dawn G Lepore - Director
Richard T Schlosberg,III - Director
Thomas J Tierney - Director

executives:

Margaret C Whitman - President, Chief Executive Officer and Director
William C. Cobb - President eBay North America
Matthew J Bannick - President of eBay International
Maynard G Webb, Jr. - Chief Operating Officer
Robert H. Swan - Chief Financial Officer, Senior Vice President - Finance
Douglas Jeffries - VP & Chief Accouting Officer
Michael Bringuel - Director-Human Resources
Beth Axelrod - Senior Vice President of Human Resources
Kelly Lorson - HRIS Analyst
John Donahue - President-Marketplace
Jim Weber - Marketing VP
Kelly Markey - Marketing Director
Marty Abbott - Top Computer Executive (CIO, VP or Director of MIS or IT, etc.)
Jeff Drobick - Software Development management
Bob Sanguedolce - MIS VP
Christopher F Corrado - Senior Vice President and Corporate Chief Technology Officer, Corrado
Scott Thompson - Senior Vice President, Chief Technology Officer, PayPal
Henry Gomez - Senior Vice President, Corporate Communications and Government Relations
Michael Wilson - Chief Scientist
Lynn M Reedy - Senior Vice President, Product, Development and Architecture.
Alex Kazim - Senior Vice President-New Ventures
Michael R Jacobson - Senior Vice President, Legal Affairs, General Counsel, Secretary
Jeffrey D. Jordan - President of PayPal
Tom Keeven - Other Miscellaneous management
Howard Schmidt - Other Miscellaneous management
Eskander E Kazim - Senior Vice President, New Ventures

IT executives:

Bob Sanguedolce - MIS VP
Marty Abbott - Top Computer Executive (CIO, VP or Director of MIS or IT, etc.)
Christopher Corrado - Top Computer Executive (CIO, VP or Director of MIS or IT, etc.)
Jeff Drobick - Software Development management

enjoy! :)
 

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i'm glad everythign worked out. if it ever happens in the future....you can just call them and call them and call them. here are the executives. :) (but, you could probably just call the main number and get transferred to the right department)

eBay inc.

2145 Hamilton Avenue
San Jose, CA 95125
United States

Tel: 1-408-376-7400
Fax: 1-408-369-4855

<snip>

enjoy! :)


Impressive. :bow:
 

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Thanks to all the 350Z buddies for their friendly help, coupled with some good solid advice, it appears that this ebay ID Theft issue has finally drawn to a successful conclusion.

To simplify this: After I wrote my final email that also included the police report, something wonderful happened. I was contacted within an hour. I’m very happy to say, that this weekend ebay finally acknowledged the problem and apologized for the slowness in their reaction time. The actual joy came when I was also able to witness the magical disappearance of the said growing fee charges that the chicken sh!t thief had racked up. It was truly a beautiful sight to behold. Simply Beautiful! :irock:

I really appreciate all the thoughtful (and quite humorous) emails that I received from various Z buddies. :wavey:

Again, thanks Much Guys, for all your sincere concerns! :yourock:

And………..be careful when you do business on the internet. :cheers:

:cheers: And you were worried for nothing. :nana: (just kidding, I'd be furious too!!)

I knew it would all work out in the end. Z buddies and ebay, small world. I sorta had a hunch you would be satisfied soon. :wink:

:shiftdrive:
 

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Sure they care. They aren't the crooks here.. I would think once the right person gets ahold of this news, it'll be yesterday's topic.
Naive, IMO & experience. My experience points to " eGayDon't Give A Fvck".

someone OBVIOUSLY wanted to sell their car & not pay the eGay fee.

you got to raise the stink factor a few db first. Only THEN do they answer...as you've seen.

too much trouble.

:cheers:
 

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Discussion Starter · #17 ·
Naive, IMO & experience. My experience points to " eGayDon't Give A Fvck".

someone OBVIOUSLY wanted to sell their car & not pay the eGay fee.
you got to raise the stink factor a few db first. Only THEN do they answer...as you've seen.

too much trouble.

:cheers:
Yes, you do have a very valid point. This unfortunate eBay episode took over a month to be finally resolved. In the mean time the eBay bills were still being sent and the late charges, etc., etc. were growing. They were actually threatening to have a collection agency obtain the fees that were allegedly owed t othem. :helpsmilie:

But as I have mentioned, besides the welcomed help and advice that I had received, I think this whole issue could be summed up and appropriately labeled as PERSISTENCE! :clap:
 

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Naive, IMO & experience. My experience points to " eGayDon't Give A Fvck".

someone OBVIOUSLY wanted to sell their car & not pay the eGay fee.

you got to raise the stink factor a few db first. Only THEN do they answer...as you've seen.

too much trouble.

:cheers:

Very good point. It shouldn't have had to go to that level.
 

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Dude cancel the account ASAP!

LOL! i saw my ex boss selling a linksys router on ebay yesterday! I saw his track record and he is ripping people off left and right!

ex boss is a thief and thats why i don't work there anymore!
 

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Discussion Starter · #20 ·
Dude cancel the account ASAP!

LOL! i saw my ex boss selling a linksys router on ebay yesterday! I saw his track record and he is ripping people off left and right!

ex boss is a thief and thats why i don't work there anymore!
Well, if your ex-boss is truly ripping people off and you know this to be a fact - then why don't you report him? You'll be doing the world a BIG favor and you'll be rewarding yourself with getting the last laugh on a dispicable individual.

:nunchuk:
 
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