[mchapman]

I emailed Carbon Creations about their carbon fibre body parts to find out if they were real carbon fibre. They initially said they are but as soon as I asked if they were cooked in an autoclave they gave some weird "due to specific nature of your question we cannot answer" speal which seemed really weird, I emailed them again to see if they want me to call them and I had no reply?

I didn’t think their products were real, the price difference was too much, which they said was due to different suppliers!

Read the email below from bottom to the top.

 

[toykilla]

What do you mean by real and not real?l

Only Dry carbon is cooked in an autoclave and it is **** expensive to have done.. With the Dry carbon process the carbon cloth has the resin in it already and when it heats up under huge amounts of pressure it hardens into a very thin/light/strong shell

Wet carbon is not done in an autoclave. The wet carbon process lays out the cloth on the mold, then saturates the cloth with resin. Several layers are done to produce the desired thickness/strength.

Wet carbon is thicker and heavier than dry carbon. But is alot cheaper to produce. You will rarely find aftermarket companies producing Dry carbon The Amuse body parts are a good example. Their Dry carbon hood is $3,486.60.. Compare that to the many Wet carbon hoods that range from 500-1500$

Also some wet carbon hoods are actually fiberglass with a top ply of carbon to give the appearance of carbon fiber.

 

[mchapman]

I wrote what I meant by 'real' in my first email.

"Are you other products real carbon fiber? i.e stronger and lighter than steel and not just plastic with a fiber overlay?"

And even if it wasnt cooked in an autoclave, all they had to do was say so?

I even mention dry carbon when I compared their product to Amuse and asked why the price was so different, I listed the prices for each, they could have just said their products are wet carbon. And not put the price difference down to different suppliers.

Did you read the email?

 

[mchapman]

And Ive had no response from them to my last two emails.

I wrote one email asking if I should call the number in their response which listed a phone number. Just a simple question. And the other was the last email in that attachment.

 

[Conceyted]

I personally think you are being a complete ******* about this. We ALL know that they are wet carbon overlay and that amuse only makes dry carbon. Why would you email someone purposely starting a fight and belittling their products. They sell wet overlayed fiberglass, the carbon fiber it still real, and you know and knew this before you e-mailed them. Just becasue they do not offer dry carbon products doesn't make them a bad company. Get real....

 

[Iggy_Type_R]

[/quote]

I didn't know.... didn't even know about dry vs wet carbon... so we ALL do not know, and it's up to the company to educate us as part of good customer service. I didn't read the emails cause frankly I don't really care, but facts are ... I think it's a legitimate question (I would certainly ask something like that) and there was no legit answer given (according to mchapman).

 

[Conceyted]

Isn't it COMPLETELY obvious that dry carbon costs twice as much as wet carbon and therfore their products, being half the price of dry carbon, would be wet overlay. I believe that mchapman already knew the answer but felt the need to pick on these people. This doesn't mean that the company is not trust worthy, this means that they weren't sure what you were asking them so they asked you to call them and they would help you.

 

[Iggy_Type_R]

[/quote]

I'll agree with you on the point that they shouldn't be labelled untrustworthy because they didn't answer the email correctly/could not answer or whatever. Perhaps a NICE email to clarify the question may be required (especially cause sometimes you get knobs answering a tech email who don't have a clue, but just take down orders).

But as I said, it's not obvious if someone doesn't know the difference. At least I PERSONALLY learnt something new today (ie the diff between dry adn wet carbon and how thye are made and how much they cost)... :wavey:

 

[Iggy_Type_R]

I just read the email and I'd say that the last response was a CUT AND PASTE job cause the person answering emails did not know the answer (and could not understand the question from what I could tell). This is why they asked you to call... so they could put you to someone who knows. Just my 2 cents worth anyway

 

[mchapman]

[/quote]

I think your being an ******* about this.

I didnt know they were wet carbon overlay??

How would I find that kind of thing out?? I would send them an email!

I am interesting in buying these products and I dont want to spend thousands of dollars, have the item shipped across the world to find out that its not the right thing.

PS Edited the title and post, I think they were being misleading.

 

[mchapman]

[/quote]

This is possible.

I did however ask if I should call in an email, maybe they will reply tomorrow, but they were responding within 10sec of my other emails. It just all seemed a bit suss.

You'd think someone there could answer the question. They are a company that deal with products made out of carbon fiber.

 

[Conceyted]

[/quote]

This is possible.

I did however ask if I should call in an email, maybe they will reply tomorrow, but they were responding within 10sec of my other emails. It just all seemed a bit suss.

You'd think someone there could answer the question. They are a company that deal with products made out of carbon fiber.
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[/quote]
Why would you ask if you should call WHEN THEY TOLD YOU TO CALL in a previous email. Sounds to me Like YOU are the one being an *******.

 

[toykilla]

I think you also need to be careful with wording.. You have no idea who is actually reading those emails.. could be a sales guy.. could be a group of japanese that own the business and do a great job but are not fully fluent in english.

email wording can be taken in many different ways (same thing as posting on forums)

i think he may have genuinely not understood what you were asking.

 

[Z350Lover]

TOYKILLA:

I know things about wet and dry carbon.... and also know the dry carbon products are very strong.... I am just wondering to know in the case of the front impact accident, will the dry carbon possibly go through the wind screen and chop the driver's head off? I know it is strong, but more brittle than the steel... but will that still be the case?

Also I know that C-West produces Dry Carbon hood as well.... how about Hasemi Motorsport piece from Japan, is it Dry Carbon too?

cheers,

richie

 

[mchapman]

[/quote]

This is possible.

I did however ask if I should call in an email, maybe they will reply tomorrow, but they were responding within 10sec of my other emails. It just all seemed a bit suss.

You'd think someone there could answer the question. They are a company that deal with products made out of carbon fiber.
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[/quote]
Why would you ask if you should call WHEN THEY TOLD YOU TO CALL in a previous email. Sounds to me Like YOU are the one being an *******.
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[/quote]

You've got no idea.

Why would someone in their right mind start emailing a company to be an *******? I WANTED TO FIND OTHER COMPANYS WHICH SELL CARBON FIBER BODY PARTS CHEAPER THAN AMUSE BUT WITH THE SAME STRENGTH AND WEIGHT. Is that such a hard concept to grasp?

If you read the email you can see their response wasnt clear, it actually says if im interesting in ANOTHER product then to call??? Not this product? It wasnt clear so I wanted some clarification before I made an international call! Seriously if you find hard to believe then theres something wrong with you.

 

[Z350Lover]

Murray:

How much do you want to spend on the dry carbon bonnet? if you are serious about this and have some money (cash) to spend right now, I can get you a piece of beautiful dry carbon bonnet with the air vents from Melbourne for the zed!

cheers,

richie

edit: oops.... got confused... kept thinking that you wanted the bonnet... I know Esprit has the boot lid, but it will not be cheap either! Dry Carbon!

 

[mchapman]

[/quote]

I was trying to be as clear as possible and checking to make sure we are talking about the same thing so I dont buy the wrong thing.

I've adjusted my post wording. I just couldnt believe it and I thought it was bad enough to warn others.

If they didnt know any of the answers to my question they shouldnt have responded to my first email or told me they didnt know or gone to find out?

At the end of the day I felt like I was being mislead and they could have done this better.

At least people here will know not to email this company as the people answering them will not be able to help.

 

[mchapman]

[/quote]

Thanks Richie,

Espirit eh? I'll check it out!

 

[Fleshrot]

I feel left out. Can I be an ******* too?

 

[djkern]

[/quote]

fine....be that way....*******!