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post #1 of 3 (permalink) Old 12-24-2006, 08:13 AM Thread Starter
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Hi guys,

just using the UK forum on here to update our members about the unforecasted outage of our site: there has been a hardware fault and our hosts, after rectifying it, still can not manage to boot the server. Our site is currently being transferred to a diffferent server rack, and there hasn't been any data loss.

Last time a hardware fault happened was during Easter holidays, it always seems to happen when there's not many staff and/or at weekends

Anyway hold tight, fingers crossed we should be back up by Xmas day...


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post #2 of 3 (permalink) Old 12-24-2006, 12:01 PM
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post #3 of 3 (permalink) Old 12-24-2006, 01:43 PM Thread Starter
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some more info from our hosts:

"OK, spent some time talking to my hosters and here&#39;s what I&#39;ve got.


At some point on the night of the 22nd Dec, the server hung. They went to investigate and found that it wouldn&#39;t boot up on the RAID set. Every piece of hardware was changed and they moved the disks to a new server and it still would not boot.


So they moved the disk over to a different server so I could re-run backups of all the data. The good news is that no data is lost and I&#39;m currently backing everything up to a different server.


Once this is done they will try again to get the server booting up on the proper disk. If they&#39;re successful then everything will come back up again as it was. If not, they&#39;ll re-provision the server which means I&#39;ll have to re-install all the sites and DBs again


So it could be worse... but it also be a lot better. What&#39;s making things tricky is that I have very limited internet access right now, and due to the Xmas period my hosters are running on a skeleton crew.


If you could let the other 305z&#39;ers know what&#39;s going on I&#39;d appreciate it. Let them know I&#39;m doing everything I can to get this sorted - it&#39;s just a huge amount of bad luck to have this happen at such a difficult time!!! "


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