Join Date: Mar 2005
Location: North Carolina
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Guess what, I had a pair of lights come from Cincity Designs today totally unexpected. I knew not to expect anything special and I was not disappointed. Can you believe what these guys did?
They sent me a pair of salvaged 2004 HID type lights. One light had a tab broken off and the other had scrapes and scratches on the lens. To top things off, my 10k HID were not included, my LED high been was not included, and my LED running lights were not included.
I don't know if this is spite, but I am going to sell these things on Ebay and see what I can get.
I would like to keep this short as legal action has been filed against the above. I don't know how these guys have been in the past, so I can't say they have always been a bad business, I can only warn you guys from my experience.
My lights were sent off July 5th 2009 and Nic @ Cincity received them July 12th. As of today, I have not seen my lights.
What to be aware of: (from my experience)
1. They have poor communication.
2. You have to pre-pay for the service and send them you lights. < understandable as this is their business.
3. Only accept money order or cash. (this might have changed, but as of now they don't accept payapl; thats what Nic told me)
4. Will not accept a third party protection company. ex) Escrow.com < Ebay uses this company. I even agreed to pay all the fees.
5. I can't comment on the turn around time as I have yet to receive my lights.
I can only say this has been my experience. I don't know how their business has been in the past. From what I can tell, they used to do good business and had excellent customer relations. I have emails upon emails requesting my lights and even asking for photos of the finished product. I keep getting excuses and lies, many of which I have caught Cincity lying.
My personal experience, these guys are THIEVES and LIERS. They had about $1800 in my lights. I had to contact my credit card company after they had my lights for 3 months to cancel the charge. I was refunded for the service, which was $725, but not my lights. Please, anyone deciding to use Cincity's services, ask a lot of questions especially about buyer protection.
If you would like to know more details of my experience, let me know and I will tell you all you need to know. Be careful of these guys, their work is excellent, but their business is questionable.
|I just read on the other site that Nick from CinCity has the NSX on this seasons' Bullrun. I guess that means all the money from his customers went to customizing his personal toy. What a douche....|
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